Privacy Policy

Who we are

We are citizen developers, by that we develop custom business applications inform of solutions for small and medium enterprises. 

What Platform We Use

We mainly use appsheet.com, the no-code app building platform. However, our platform usage heavily depends on the kind of solution our clients need. By so saying, we use native platforms like Android Studio, Eclipse, React Native, Java and Altova.

What personal data we collect and why we collect it

We care about and respect the privacy of your data. 

You provide personally identifiable information when we sign you up for appsheet service. When you sign up via a third-party authentication provider (like Google or Dropbox), appsheet service retrieves and saves some information about you from the provider. The specific information is controlled by the authentication provider and by the permissions you approve when you sign up. In particular, appsheet service retrieves your email address.

In addition to the information appsheet collect when you sign up, you may voluntarily provide us with additional personal information. For example:

  • Your place of employment, when you complete a sales form on our website.
  • Addresses, telephone numbers, additional email addresses, and other personally identifiable information you provide to us through any sales and marketing forms available on our website. This type of information helps us improve our business relationship with you.

Your personally identifiable information will not be sold or rented to third parties in a way that identifies you as an individual. In the event that we are acquired by another company, your personally identifiable information may be part of the assets transferred to the acquiring party.

We may share anonymized, aggregated order information with third parties as a way to understand, explain, and analyze our business (e.g., X% of our users used feature Y).

Application Data

The data that your applications collect and use reside in a third-party storage provider (e.g., Google Drive, Dropbox, etc.). Our service does not persist this data. However, in order to improve performance, we may temporarily cache data, images, and other files.

In order to interact with your data, appsheet service maintains authentication (OAuth) tokens that allow our software to act "on your behalf" to read and write data. These tokens are securely stored along with your personal information.

Our mobile client is designed to work offline. As a result, all application data that the client uses can be cached locally. This data is typically not visible to other applications on the mobile device. There is one exception to this: photos taken by the user on the device are also stored in the camera roll on the device, where they are visible to other applications. This is done to make photograph management convenient for users.

Usage Data

Appsheet service uses browser session cookies and browser local storage to maintain user session state. This helps to speed up user login. You can set your browser to disable cookies and local storage, but this will significantly compromise or disable product usability.

Appsheet service logs usage information in encrypted log files, including the features you accessed on our site and standard browser-provided information. We use this information not only to debug issues and problems, but also to learn aggregated patterns across all our users and thereby improve our service.

Appsheet service may send notifications via email and other notification mechanisms. We may employ clear gifs to track the effectiveness of our emails.

Application Data Security and Durability

The Providers have full control of the application data. They have full control over the no of users allowed to access the application data from a secured login system. We do not manage your application data, we simply provide the tool for you to manage your application data with your already in place HIPAA Compliant framework.

How we use your information

AppSheet will use your information to:

  • Better communicate with you and maintain a business relationship, and
  • Improve the AppSheet service
  • As required by applicable law, legal process, or regulation.

The information that you provide to us about you will be used to provide better communications and improve our commercial relationship with you. Information about your usage of the platform helps us improve the AppSheet service. We may also use your personal information in response to lawful requests when applicable by law, legal process, or regulation.

Upon request, AppSheet will provide you with information about whether we hold any of your personal information. You may also send requests about your contact preferences, changes, and deletions to your information including requests to opt-out of sharing your personal information with third parties by emailing support@appsheet.com. AppSheet will respond within a reasonable time frame to any request to delete your information. Individuals who have provided information to AppSheet customers through applications created using the AppSheet service must send requests to change or delete such information to the specific AppSheet customer.

Usage logs are retained for up to 5 years. Personal information may be retained for up to 2 years after the account becomes inactive. We can delete user and customer information upon written request.

Contact information

We maintain and review an extensive control environment which includes regular training delivered to all our employees on adequate information security policies. Our security policies provide for disciplinary action if our employees fail to follow this Privacy Policy and our Information Security Policy. We periodically review and evaluate these policies for compliance.

In compliance with international privacy frameworks, Smallbiznessapp commits to resolve any complaints about your privacy and our collection, use, or disclosure of your personal information. If you have any inquiries regarding this policy or our compliance with Privacy Shield, you should first contact smallbiznessapp at:

Individuals who submit an inquiry or complaint to smallbiznessapp but do not receive acknowledgment from us or think the complaint or concern has not been satisfactorily addressed, please contact our dispute resolution provider (free of charge) at https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim.

Additional information

How we protect your data

We have a two factor authentication login system. First is the smallbiznessapp.com login system and the second is the appsheet platform authentication system.

What data breach procedures we have in place

In case of data breach from our highly sophisticated cloud based database, sensitive application data are encrypted with a seperate secured password and application data is automatically backed up every day.

What third parties we receive data from

See "what personal data we collect and why we collect it" policy statement above.

Notifications

All our mobile application uses the onesignal.com push notification service. The intended use is to notify our users of any scheduled maintenance, major update or training and support seminars on how to effectively use our applications and management systems.

Advertisements

We do not activate ad banners or interstitials on our client apps built with appsheet without clients consent to do that. However, FREE social apps built with Android studio, Java, Eclipse and the rest may contain monetized ads to offset the development and maintenance cost of the application on playstore.

Changes to the Privacy Policy

Our service is evolving rapidly. As our service and product evolve, we may make changes to our privacy policy and reserve the right to do so. If we change this privacy policy, we will make a note of it on our site and send you an email communication with the updates. Your continued use of our service indicates that you agree to our changes.